January 2016 – The Vernon Company
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800.743.7545 x8303 rocksolid@vernoncompany.com

VERNON GRAPHICS SUPPORT & SERVICE

VERNON GRAPHICS SUPPORT & SERVICE

The graphics experts at Vernon Graphics handle all aspects of the company’s pressure sensitive products, including special quotes, order processing, advancing commissions and customer service requests Answer questions concerning all aspects of...

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CUSTOMER SERVICE

CUSTOMER SERVICE

Customer service serves an important role in managing orders. This department handles all inquiries and issues that might arise after an order is sent over to the supplier. Checks on order delivery status Handles order adjustments, changes or...

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ORDERING

ORDERING

This busy department ensures that orders were entered accurately, checks to see that all necessary files are included – like artwork – and gets the completed orders to the supplier within two hours on average. The order department also calculates...

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CREDIT

CREDIT

The professional staff of the credit department is responsible for all credit and collections activities. They establish credit limits for all customer accounts and with each new order, they verify credit before issuing purchase orders. They also...

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Research

Research

“We do all product research and quoting for our account executives when they can’t find the right product for their customer. We utilize a number of different search methods to provide them with product options that will meet their needs...

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PRE-SALES

PRE-SALES

This support department helps before an order is placed. With over 85 years of combined experience, this team responds to all inquiries and quotation requests from the sales force (except Vernon...

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