The Vernon Company awarded Carrie Toczylowski, who represents Cap America, as the 2017 Supplier Customer Service Rep of the Year during the company’s annual National Sales Meeting in April at The Peabody Hotel in Memphis, Tennessee.
“Carrie provides outstanding customer service to Vernon,” said Vicki Palm, Director of Marketing. “She is quick to respond, knowledgeable in decorating methods and helpful with recommendations. She always goes the extra mile to help our account executives. She’s the first person our AE’s go to, and for us, her name is synonymous with Cap America.”
“I was speechless and overwhelmed with appreciation for this amazing recognition with Cap America for the Vernon Company,” said Carrie Toczylowski.
Vernon works to acknowledge those who continually exceed expectations. The company began honoring individual supplier representatives for outstanding service and dedication to Vernon and its account executives in 2014. The Supplier Customer Service Rep of the Year recognizes the people who are on the inside at our supplier partners – making things run smoothly day in, day out. The ones who are accessible all day long, responsive and working the front lines when problem resolution is needed – the Customer Service Rep. While Vernon has awarded Supplier Account Managers in the past, his is the first year that Vernon is also recognizing Supplier Customer Service Representatives at its National Sales Meeting.