No order is too large with Vernon. We finance every order with the supplier, so our Account Execs aren’t burdened with having to worry about bank credit lines and cash flow is never an issue. In fact, our D & B credit rating and performance track record are so strong that banks and suppliers love Vernon because we pay our bills on time.
99% of all Vernon orders are accepted on open account terms in which we invoice the customer. This makes it easier for our account execs to sell. Customers order and are invoiced after they receive their goods and are 100% satisfied.
Need to pay suppliers up front because they will not give you credit? Worry no more when you are part of the Vernon team. Our strong supplier relationships mean we rarely are required to pre-pay for an order, but when we are, Vernon Account Executives don’t worry, because we have them covered.
Need a bill sent out today? No problem! Would you like to give a client 60 days to pay? We may be able do that as well. How about setting up a program where a customer can get monthly releases on an order and be billed when the product is released? Not only will we do that, but if we have pre-determined quantities and dates we can pay the commissions up-front when the order is placed.
How about selling calendar orders in January for next year and getting paid next week? Not to mention that we do not bill the client until December! You can even sell our exclusive caps and split an order so that half can be shipped today and the remaining half can be shipped anytime within the next year. The customer only pays for the half that they have today, but the account executive gets paid for the entire order next week. Now that is financial support!
Yes, we all know that sometimes they happen. No one is perfect! At Vernon our first priority is to take care of your client. We want to make it right with them. Which means with us, that you have a true partner. If the supplier makes the mistake we hold them accountable and strive for a resolution that works for all parties. If you made the mistake, we will gladly split the cost of whatever needs to be done to make the customer happy. If Vernon makes the mistake we cover the cost. If it was a customer mistake, we look at the big picture and work with you to come up with a solution that makes sense.
Have you ever had a customer not pay a bill? Sure, we all have had this happen! Vernon’s credit team is extremely proud of the fact that our bad debts last year were less than 0.3 of 1%. And because we believe in a true partnership, we allow up to 150 days for clients to pay us before we charge back the amount of the commissions that was advanced to the Account Executive. Vernon is responsible for the supplier payment.